Problems with the Software

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ouroboros

Beginner

Posts: 2

Monday, March 26th 2012, 12:30pm

Problems with the Software

Hello Kemper Community,

I stumbled across an article about the Kemper Profiling Amp and was very impressed by the idea of profiling other amps.
Yet the article also mentioned, that there are some problems with the software (system crash's, no undo function etc.).
I would really like to know if you have any first hand experience with these problems, since I consider buying a Kemper
(yet 1450€ is a hefty price tag for me... ever more so, if the amp really suffers from the problems mentioned above).

this is the article by the way (sorry it's in german)

http://e-gitarren.com/produkt/kemper-profiling-amplifier/

thanks in advance for your help :thumbup:

ouroboros

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JonG

Unregistered

Monday, March 26th 2012, 12:56pm

This is a difficult question to answer really. There seems to be an equal amount of people who have lots of problems with the software freezing and an equal amount of people who have no problems with freezing etc. I belong to the group where my unit freezes every other day or so at boot up and sometimes will not boot up for several hours. The last problem actually lasted 2 days where the unit wouldn't boot up and then suddenly it decided to boot up again without me doing anything to it, so I've no idea what even caused the problem as it went away on its own. So, for me it is very unreliable, but for others it is very reliable so all you can do really is read through the problems thread on this forum and make your own decision.

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carydad

Trainee

Posts: 57

Monday, March 26th 2012, 1:42pm

As stated-you will probably get mixed answers. I have 2. Got them the same day from 2 different sources. Until yesterday I ran one at 1.04 official release and the the last beta. No problems with either one really. That said, this is new tech that is still in development. Some features arent even available yet, like performance mode. I use one unit as my test/backup and the other as my main band rig. I try out patches and firmware on one, and once I trust the firmware or like a patch enough - it moves to the band unit. I work in the computer world, so dev/test/qa on one box and production on the other. Once in a while I get something wierd. I had no input one night. It was there, then it was gone. I blamed it on my wireless and moved on. I didnt have those issues the next practice so it may have been my lack of understanding of the volume control setup. Which, now that I have been messing with it, I really like. Just last night, I turned one of the units off, and stompX stayed red-with the rest of the unit dark. That was wierd. Nothing has negatively affected playability for me. Quiet the opposite, both bands prefer to tones I am getting to my axe2 setup. Of course, they both think it looks cooler as well, but tonally speaking it is blowing my mind. I had moments like that with the axe2 as well. A really great sounding night, and then I struggle the next week to reach the same tonal nirvana. Hasn't happened yet with the KPA. My only regret-I didnt wait for a black one so I can tell the two apart a little easier.

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schneidas

Master

Posts: 1,834

Location: Athens, Greece

Monday, March 26th 2012, 1:55pm

Quoted from "carydad"

Just last night, I turned one of the units off, and stompX stayed red-with the rest of the unit dark

This has happened twice on mine. On time was several months ago, then again like two weeks ago. Nothing serious - just weird

"Quote me... I dare ya!"

USA Custom Guitars Strats -> KPA -> Alesis M1 Active MKII
www.myspace.com/schneidas

great guitar parts:
www.usacustomguitars.com

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MaxTwang

Unregistered

Wednesday, March 28th 2012, 4:13am

The Kemper's firmware is still beta and not all features are implemented. There are bugs, but it's getting better.

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Feck

Intermediate

Posts: 194

Location: Chicago, Illinois

Wednesday, March 28th 2012, 6:31am

I guess I am one of the lucky ones - tons of hours on it so far and not a single crash or hangup.

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audioholic

Intermediate

Posts: 412

Wednesday, March 28th 2012, 6:39am

I have been pretty fortunate as well only a minor issue or two. It's obvious the unit is still in development. But for my needs and not using live it has worked great. Lots of opinions on sound but for ke I have yet to hear anything sound as potentially good as the Kemper can in a direct box