Kemper Amps Forum

Just got an error trying to import some new rigs. I've done this already a handful of times with no issues. Just downloaded some new ones from the exchange today...saved them to the Shared folder on my Kemper formatted USB stick...selected external storage -> import... and after about 5 minutes there was an X on the screen with a message that reads: "An unknown error has occurred". There are additional words underneath that but it is cut off and I can't make it out.

Tried twice so far with the same result. Has anyone experienced this before? And if so, what is causing it and what can I do to fix it?

BTW, I'm on 1.0.9.7426 if that matters.

Another thing, when I click "OK", it goes back to the import/export screen but stays frozen there. I can't exit or anything. It won't even power off...I have to pull the power cord to shut it down. After it restarts, it seems normal but the new rigs were not added. Anyone?

Quoted from "Zappledan"

The few times I've had errors like that I deleted the profiles on the USB, recopied them, and then attempted to import again. It's always worked for me on the second attempt.

Thanks...I'll try that.

Quoted from "Zappledan"

The few times I've had errors like that I deleted the profiles on the USB, recopied them, and then attempted to import again. It's always worked for me on the second attempt.

No luck. Deleted everything that was in the "Shared" folder and copied all the rigs over again from my Mac. It starts the import process but the line only gets about 1/4 of the way through before the error message pops up again. Damn, this is frustrating. Just imported some rigs the other day and all was fine. Nothing has changed except I downloaded a couple more today.

Any other ideas?

Ok, I'll try to delete the ones I downloaded yesterday to hopefully isolate the culprit.



Thanks for the advice!