Kemper Amps Forum

I was not able to use my KPA through my computer for the first week that I had my KPA
Fortunately I purchased it through Sweetwater and they have free tech help.
The tech did a remote session with my iMac and was able to get me running through Pro Tools if create a track and hit the record enable button.
When I do that I hear the KPA through the Monitors.
However, there is a problem with the sound being crackly and distorted as if I am playing through cracked speakers.
I compared that sound with running the KPA directly into the JBL Monitors, which has pristine tone.
I am a novice with Pro Tools but I checked all the volume slides to try to limit any clipping, etc. But, to no avail.

I will call Sweetwater again if needed, but if anyone has some experience with this issue, I would certainly appreciate your assistance.

Thank you,

Yossi

Quoted from "guitarnet70"

Quoted from "apr13st"

How are you plugging the KPA into the mbox? If you are going in with spdif, you have to go into the hardware option in Pro Tools and switch the clock from internal to digital.

I have two cables with both XLR and 1/4 " jacks running from the KPA to the back of the MBox.

Quoted from "guitarnet70"

And check that is at 44.1

I'm sorry but due to my lack of knowledge with Pro Tools, you lost me.

Quoted from "apr13st"

Quoted from "guitarnet70"

I mean the sampling rate of the interface. Must be set at 44.1 kHz

OK, Thanks. I'll try to find that and see what it's set at.

Here's an update on the issues.

Last night I used Pro Tools LE to play and record my KPA. I noticed the clipping lights turning red on my MBox, so I turned down the Master Volume on the KPA. It worked!
I was able to record myself on ProTools with a multi-track recording using multiple rigs, and I was very pleased.
There's a lot more that I don't know than what I do know, but at least, I'm on my way.

Thanks to everyone who helped me.