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31

Sunday, September 2nd 2012, 8:57am

Jrr Shop is expecting Kemprs any time (they're in transit).

viabcroce

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Location: Roma, Italy

Occupation: Personal Trainer for Musicians \ Performance Engineer

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32

Sunday, September 2nd 2012, 4:02pm



I see, i thought it only had the usual 1 year warranty, so ya in that case it's best to shop around for the best deal.


AFAIK, all the goods manufactured in Euroland have to offer a 2-year warranty :)

gianfranco di mare

Musicians Support Association

33

Sunday, September 2nd 2012, 7:32pm



I see, i thought it only had the usual 1 year warranty, so ya in that case it's best to shop around for the best deal.


AFAIK, all the goods manufactured in Euroland have to offer a 2-year warranty :)
If you buy your KPA or any other music equipment from Thomann in germany you get 3 years on everything besides strings and such.
I buy pretty much all music equipment from them since a few years even though i live in Sweden.

34

Monday, September 3rd 2012, 8:32pm

Speaking of warranties, another place in the USA that according to them offer Free extra warranty is Americamusical.com, according to the site they extend 1 year to whatever the manufacture's offer, in this case the KPA bought from them would have a total of 3 years !! not bad.


From their site:

"Gold Lock Protection" - One EXTRA year of warranty - FREE

Many of our competitors charge HUNDREDS OF DOLLARS for an additional year of warranty on their products! AMS offers this EXCLUSIVE benefit for FREE to ALL of our valued customers!!! Thousands of items on our site and in our catalog carry the "Gold Lock Protection". This means you get the manufacturer's full warranty plus ONE EXTRA YEAR! FREE!!!

viabcroce

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Location: Roma, Italy

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35

Tuesday, September 4th 2012, 2:54am



I see, i thought it only had the usual 1 year warranty, so ya in that case it's best to shop around for the best deal.


AFAIK, all the goods manufactured in Euroland have to offer a 2-year warranty :)
If you buy your KPA or any other music equipment from Thomann in germany you get 3 years on everything besides strings and such.
I buy pretty much all music equipment from them since a few years even though i live in Sweden.



Sorry, I was ambiguous... I mean they're obliged to offer at least a 2-year warranty :rolleyes:

gianfranco di mare

Musicians Support Association

36

Tuesday, September 4th 2012, 10:39am



Sorry, I was ambiguous... I mean they're obliged to offer at least a 2-year warranty :rolleyes:



Sorry, i didnt really mean to comment on your post about 2 year warranty, what i ment to say was there are some that offer a longer period just as a tip.

Here in Sweden, warranty is actually not the law, however in most (if not all) cases you get 1 year warranty and in some 2 years and maybe even more.

Here you do have the right to make a complaint within 3 years of purchase, but then YOU have to prove that the problem is due to how it was manufactured.

In most cases you have 1 year on musical equipment here though, so getting 3 years is a real advantage.

viabcroce

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Location: Roma, Italy

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37

Tuesday, September 4th 2012, 3:23pm

Hey, no problem! :)
It seems I was wrong anyway, since in your country things seem to be different.

As regards the proof users have to produce, this is true for the 1-year warranty as well: the manufacturer can always refuse to honor it, if they think it was user's fault. Then you have to prove them wrong... :|

gianfranco di mare

Musicians Support Association

38

Tuesday, September 4th 2012, 5:01pm

As regards the proof users have to produce, this is true for the 1-year warranty as well: the manufacturer can always refuse to honor it, if they think it was user's fault. Then you have to prove them wrong... :|

Well actually at least here the manufacturer or seller have to honor the warranty unless they can prove or make it likely that it was caused by the customer by misuse of the product. The customer can then make a complaint if he/she doesnt agree, in first hand to the manufacturer, second hand to the National Board for Consumer Disputes

Part of my work has actually been handling warranty claims/repairs.

viabcroce

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Location: Roma, Italy

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39

Wednesday, September 5th 2012, 4:11pm

Yes, this is basically what I meant... You said it better than me, even tho the involved bodies (and procedures) are of course different in Italy :)

gianfranco di mare

Musicians Support Association

40

Tuesday, January 1st 2013, 2:00am

Here's a nice Kemper profiling amp price deal I just saw on TGP.
http://www.thegearpage.net/board/showthread.php?t=1188039

"Just got the e-mail, JR&R has a B-stock Kemper and you can use the
code hardware20 to get it for $1439.20. the code will also bring down
the cost of a new in box unit to $1580.00. Few other things which may be
of interest as well."