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The 1st defective KPA :(

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Manolo76

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1

Wednesday, January 4th 2012, 11:05pm

The 1st defective KPA :(

Hi,

I've got my KPA yesterday and the GAIN button has a strange behaviour. I let you a video : http://photos13.free.fr/KPA/

When I turn the button to the right to raise the gain, you can see that it starts to raise but suddenly, even if I continue to turn the button to the right, the gain goes down.

I asked a RMA to Thomann.

No luck, I started to play with a little bit and it's a real pleasure.

luntho

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Location: Sweden

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2

Wednesday, January 4th 2012, 11:08pm

what do you mean? you can't return it to have it fixed?

Manolo76

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3

Wednesday, January 4th 2012, 11:09pm

No, I just wait for the answer of Thomann. I asked the RMA in the afternoon, I think they'll give me an answer tomorrow but there's no reason that they refuse.

guitarnet70

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4

Wednesday, January 4th 2012, 11:12pm

That is bad luck, fortunately they should have enough in stock to substitute it quickly

luntho

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5

Wednesday, January 4th 2012, 11:14pm

does this happen all the time on every profile? mine has stopped playing a couple of times. I can browse the menues and change rigs and everything but it's completely silent and it says "dsp error" on the screen. have to reboot then everyting is fine again. so far it hasn't occured while just playing, only while I'm changing things around. 3 times since yesterday.

Manolo76

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6

Wednesday, January 4th 2012, 11:18pm

I happens at least on a dozen of profiles. Tried to reboot but no change.

guitarnet70

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7

Wednesday, January 4th 2012, 11:20pm

??? Try clearing the rig cache, keep the rig button down while booting (only 'till it starts booting)...

luntho

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8

Wednesday, January 4th 2012, 11:22pm

could it be something with those specific profiles? maybe some of the older ones? anyway, let us know when you hear from Thomann.

luntho

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9

Wednesday, January 4th 2012, 11:23pm

how long should it take to reboot? mine takes close to 1 minute.

Manolo76

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10

Wednesday, January 4th 2012, 11:28pm

I said a dozen cause when I discovered the gain button behaviour on a profile, I just tried with the profiles before and next to this profile. I'm pretty sure it does this on all profiles. I shut down the KPA and put it in his box due to my disappointment.

I will let you know the rest of the story.