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Won't boot up - freezes at startup screen

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JonG

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1

Thursday, March 1st 2012, 12:11pm

Won't boot up - freezes at startup screen

version 1.04 I haven't used the unit for a couple of days. Just switched it on and it won't boot up at all. Tried various boot up sequences with system button etc, nothing..... and it won't switch off either, have to cut the power at the mains. I then tried booting up with the usb stick in the socket and it booted ok, but it went straight to the initialisation screen and I had to reinput the date etc but then booted up ok. I don't suppose that the unit can't cope with 29th Feb ?????? surely couldn't be as silly as that ?

This post has been edited 1 times, last edit by "JonG" (Mar 1st 2012, 12:23pm)

JonG

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2

Thursday, March 1st 2012, 3:51pm

Update: Switched it off a couple of hours ago and just switched it back on and now it won't boot up at all either with usb stick in or not or by pressing system button. Damn this is unreliable, contact support I suppose :cursing:

schneidas

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Thursday, March 1st 2012, 4:01pm

Edit: see what Guitarnet70 wrote below
"Quote me... I dare ya!"

USA Custom Guitars Strats -> KPA -> Alesis M1 Active MKII
www.myspace.com/schneidas

great guitar parts:
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This post has been edited 2 times, last edit by "schneidas" (Mar 1st 2012, 4:08pm)

guitarnet70

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Thursday, March 1st 2012, 4:05pm

If you have a backup of your rigs I would just make a clean installation (format flash, init flash and then install from USB). The procedure is the last one from Armin's list (boot to tuner holding <> keys pressed)
"Music is enough for a lifetime, but a lifetime is not enough for music" Serghei Rachmaninoff

schneidas

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Thursday, March 1st 2012, 4:06pm

Will that work if his KPA won't even boot at all?
"Quote me... I dare ya!"

USA Custom Guitars Strats -> KPA -> Alesis M1 Active MKII
www.myspace.com/schneidas

great guitar parts:
www.usacustomguitars.com

JonG

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6

Thursday, March 1st 2012, 4:08pm

Followed Armins boot procedure and that seems to have worked. Really annoying though that this was working fine two days ago and all I did today was switch it on and I get all these problems. They have to fix all this crap, just isn't good enough really.

guitarnet70

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Thursday, March 1st 2012, 4:10pm

Unless is completely dead (no current, lights..) then it must
  • Switch the main knob to off
  • Hold the left/top soft-key above the LCD
  • while still holding this key - switch KPA to tuner
  • Maintenance Module will be started
  • In the 'Maintenance' menu goto 'Memory'
  • Use Memory FormatFlash and InitFlash
  • Check if the KPA works (booting, tuner)
  • Check all the KPA settings
If it doesn't start



  • Switch the main knob to off
  • Download the latest KPA firmware
  • Get an empty fat32 formated USB stick
  • Copy the unziped firmware file 'kaos.bin' to the root folder of the USB stick
  • Plug the USB stick into the KPA
  • Press and hold both '<' and '>' keys
  • while still holding both keys - switch KPA to tuner
  • Something like 'boooting and installing' will be displayed
  • Wait until the firmware is reinstalled
"Music is enough for a lifetime, but a lifetime is not enough for music" Serghei Rachmaninoff

guitarnet70

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Thursday, March 1st 2012, 4:10pm

Good, Jon. :thumbup:
"Music is enough for a lifetime, but a lifetime is not enough for music" Serghei Rachmaninoff

schneidas

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Thursday, March 1st 2012, 4:11pm

Ok, I'm an idiot! Somehow I thought Jon's KPA would not even turn on
"Quote me... I dare ya!"

USA Custom Guitars Strats -> KPA -> Alesis M1 Active MKII
www.myspace.com/schneidas

great guitar parts:
www.usacustomguitars.com

schneidas

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Location: Athens, Greece

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Thursday, March 1st 2012, 4:13pm

Jon, can you still contact them with what happened with your KPA.
This reliability issues have to be sorted out. I don't even want to imagine a live situation with something like this. :cursing:

P.s. we should get a sticky with Armin's fix... but then again, there's Davide - your 24h personal KPA service center :D :D
"Quote me... I dare ya!"

USA Custom Guitars Strats -> KPA -> Alesis M1 Active MKII
www.myspace.com/schneidas

great guitar parts:
www.usacustomguitars.com

This post has been edited 3 times, last edit by "schneidas" (Mar 1st 2012, 4:20pm)

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