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NOT SURE I REGISTERED MY KPA

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rdwilson

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  • "rdwilson" started this thread

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Location: ottawa illinois usa

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1

Thursday, March 15th 2012, 8:45pm

NOT SURE I REGISTERED MY KPA

Ok i'm back to work & have very little time to try to use my kpa only a few minutes a day,,but 2 days ago i tryed to register my serial # , & i kept getting a wrong serial # message, any ways i was typing in the letters as the were printed on the kpa which was a series of upper & lower case letters, finally i typed in all lower case letters, & never got any kind of message, but dont know if i'm registerd or not, still cant post in the private forum, & can't find the profile downloads ( which i found 3 days ago & saved in favorites, but cant view anymore), i get a message saying not available, anyone have a link ? the only profiles that i can find is by tony mckensy, any help would be apreciated. roger

luntho

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Location: Sweden

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Thursday, March 15th 2012, 10:30pm

I think you'd better call kemper support to get this sorted out.

rdwilson

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  • "rdwilson" started this thread

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Location: ottawa illinois usa

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Thursday, March 15th 2012, 10:47pm

I just tried 3 more times to register, keep getting invalid serial # message, also emailed support, cant call ,i'm in usa. it would cost a small fortune..

luntho

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Thursday, March 15th 2012, 11:26pm

email is fine, they're usually pretty fast, it's late over here now, so tomorrow..

rdwilson

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Thursday, March 15th 2012, 11:39pm

thanks, roger

DocLine6forum

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Location: Hamburg/Germany

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6

Friday, March 16th 2012, 7:59am

I had the same problem initially.
It turned out that I had erroneously been sent a B- stock unit that had already been registered, though I had ordered a brand new one.
Kemper support got me sorted quickly.
I contacted my dealer (in my case Thomann in Germany) and demanded the discount they usually give for units that get back during the return period, which is 52.- Euro.
They professionally agreed to give the discount to me.

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