Hey guys, I actually own 2 profilers, the one works perfectly....as for the other, I can't update the firmware. When I load the USB stick, it recognizes the update and begins the process with no problems. However, it gets to exactly the 98% completion status and then stops and gives the following error, "Wasn't able to transfer update data to memory. Please contact support: http://www.kemperamps.com".
I already did the system reboot (turning on and holding down System and Quick buttons), same result.
Very frustrated, would really appreciate any help from you Kemper troubleshooting guru's out there!
Thanks,
JEL