Hi Thinesley.
could you please post a picture of the issue you're having? you will get a lot more help than with just words.
take care
michael
The blob is most likely moisture built up during the shipping process. When I received mine it had a blob like yours but it went away after a week or so. My screen is not loose though so I'm not sure about that one.
I can relate. My Kemper has the same screen protector issue. It moves up and down very slightly as well. I was contemplating getting it repaired but it hasn't given me issue. I wonder if there is a production issue that they didn't see? Mine moves up and down more at the right side of the unit. It would seem that the protective glass wasn't cut to correct tolerances?
Mine does exactly the same and there attitude to it is really crap
Well after a complete 2 weeks of my
Kemper being returned to Kemper direct and being refused and sent back to the uk then sent to the repairers I'm finally getting it back and they haven't replaced anything just done a mechanical repair so that the screen will still be really loose and not replaced what a load of cobblers
Well after a complete 2 weeks of my
Kemper being returned to Kemper direct and being refused and sent back to the uk then sent to the repairers I'm finally getting it back and they haven't replaced anything just done a mechanical repair so that the screen will still be really loose and not replaced what a load of cobblers
If the screen is loose, wouldn't it be exactly a mechanical repair that is needed? What am I missing?
That's the thing as they are very vague it's hard to know what a mechanical repair entails
Have you received the repaired unit back by now?
Have you received the repaired unit back by now?
Yeah, and two threads about the same issue @jester22?
Screen on mine is slightly loose too, never had the blob issue though.
It seems some users have their KPA screens tight while some others have them slightly loose.
In any case, this feature was not addressed to failures until now.
It would be good if any moderator from Kemper could share information about this topic, maybe it is a construction feature but it is not affecting the unit performance.
Eventually got it back and yes the screen seems to be nice and tight now
So... you're happy, right?
I'll assume you appreciated the support we offered you in both threads, even 'though it wasn't quite the Silver Service™ some might have expected.
Happy or not,
the man got help and support.
[SOLVED]
Thanx for everyone that helped hopefully it will be good for the future now
Yay! Woohoo! Our pleasure, jester.
Don't worry mate; as we say in Australia, "She'll be right mate".
