Not sure which thread to post this in. Had to send my KPA in for repair. Browse knob was not working properly. Kemper got in touch with me quickly, and sent the shipping tags quickly. Called the service center to get a status update and they were very helpful. They explained what had to be done and how long it would take. I had double boxed my KPA and they sent it back the same in the same boxes too. Thanks KPA and for the great customer service.
Great Kemper Customer Service
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Yes, great product - great free(!) updates and great service!
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Yes, great product - great free(!) updates and great service!
Defo agree on this a lot of companies could learn from this business modal
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My experience with them has been very positive as well.
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Thankfully, I haven't had to get in touch with Kemper support after a year with my Kemper. Praise like this for the company is always reassuring.
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Its funny that such a positive comments on EXCELLENT Kemper service have 5-6 answers, and +76 views , 250 in the best case.
If negative comments (posts) are on, we have 100 answers and + 1.500 views ,or so.People simple like negativities , not positive and good things.
there is my example of fantastic Kemper customer service :
Fantastic Kemper Customer Service
Kemper team , thanks again, you rock !
All my LED's are working just fucking perfect , unit it self works perfect, no any shit, no reboot ,nothing bad , just a pure horse working Machine !!!
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Kemper is amongst these rare companies who makes the buyers of their product feel that they are part of their development which target quality and innovation as their paramount.
For consumer products companies you are a number. They make more money but they don't make history!
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They make more money but they don't make history!
You nailed it! -
My limeted experience has been very positive.
