I received my replacement Remote and it works. Again, big thanks to Kemper CS and Matthew Skaggs. I really like the Browse feature since I have 1000 profiles and the up/down buttons allow me to scroll through them, as opposed to having to set up midi program changes.
Now, I'm trying to set up the FX IAs (I through IIII) to turn on/off effects. With the Axe-FX MFC, you can set up any IA to turn on/off any FX globally - meaning, no matter what the patch/preset, if it has a phaser or delay, you can have a single IA always assigned to that FX to turn it on/off. The Remote seems to work on a "per profile" basis. Meaning, I would shave to assign the I through III buttons to turn off whatever FX was placed in "that profile" to control it. Now, with 1000 profiles, It seems there has to be a better way to set up the Remote so that each of the available IA (1-5 and I through IIII) can be assigned to turn off Stomps 1-4 and the FX X, Mod, Delay and Reverb) on a global KPA basis. Does any one know how to do that? If so, can you post instructions or point me to the instructions to do that
Otherwise, if it can't do that (it seems you Can do that via a midi controller!), the Remote was not the best purchase for me, although, again, having the ability to scroll through 1000 profiles with a foot click is what I would have wanted, so not a total loss, but a slight disappointment in the actual functionality of the Remote..