As a business owner I have to object.
Being open about what to expect and when creates negativity when you cannot hold up to your earlier announcements - no matter what the reason is.
Make announcements when you know it is really going to happen - everything else is a shot in the foot.
I also do not believe that the active users in this particular thread represent the average Kemper user. That doesn't mean, that the request for an editor isn't valid, but it could mean that the business reality forces Kemper to focus on other topics first and with bigger emphasis.
I expect more reverbs before anything else.