Kemper Display - visible dark cable?

Nimbas · May 19th 2015

My Kemper just arrived and I was looking it over - sitting on my desk looking at the lcd there seems to be a dark cable that is pretty noticeable which I'm guessing plugs into the bottom of the display - do you guys see this? It's kind of between the exact center of the word Presence and almost stretches over to the word Treble in normal view.

Trying to figure out if this is normal or not.

Yes - I am picky with my stuff LOL.

Ingolf · May 19th 2015

Looks odd. Contact support.

Raoul23 · May 19th 2015

I can see it, but it wouldn't bother me that much. But like Ingolf stated contact support if it worries you

Nimbas · May 19th 2015

If you click the picture you can see it more clearly. Right at the bottom edge of the screen under the word Presence. Looks like the cable that powers the lcd I guess - shouldn't be visible I wouldn't think.

DeanGardiner · May 20th 2015

Not visible on mine.

Thanks,
Dean

ReneLangenhan · May 20th 2015

On my first KPA (unpowered Rack) i didn't see it, and on my second unit (PowerRack) it's visible.
BTW It's visible too on the bottom edge of my Remote display.

I mean it doesn't look as good as without the black bar, but i wouldn't consider it a real flaw.

It would be nice if someone from the staff could chime in on this.

Webb · May 20th 2015

That's funny. I just got a powered rack to replace my non-powered rack and I noticed this too. Mine is a little different than your pic as I have a black bar under the Bass setting and another under the Treble setting. I assume it's a flaw as it's not there on my non-powered rack.

Now the question is - do I return it for a different one or live with it and hope it doesn't cause any issues in the future?

Nimbas · May 20th 2015

I sent a pic to my Sweetwater salesman and he immediately arranged a replacement. I was really just asking what do you think about this and he didn't hesitate or suggest I look over it so mine is on the way back.

I guess it's a blessing in disguise because I was kind of wishing I'd gotten the power head instead - and Sweetwater is going to send me that one back.

Hopefully this one doesn't have any weirdness. You know my AxeFx II had problems when I got it too - you'd think these companies that make these high end processors and gear would take more care with quality control.

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