Hi to all,
I just uploaded the new OS and the new RM. But now the RM does not see the KPA. When I Connect the cable it doesn't communicate with the KPA.
I did not changed anything. I am a windows 10 user.
The connection test says OK.
Some idea?
Rig Manager 1.5.11 does not communicate with OS 3.1.1st
- Allex
- Thread is marked as Resolved.
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The connection test only tells you if you can connect to Rig Exchange.
Remove all cables from the Profiler, wait for 30 seconds and reconnect them. Does this help?
From which os version did you update from? -
I tried to restart all
I meant to really disconnect power. But if that does not help, please open a support ticket.
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If you uninstall RM 1.5 & reinstall previous RM do you lose all your folders & rigs?
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You will lose all changes you did in RM 1.5. Your rig databases will have the state from the moment you upgraded to RM 1.5.