Noisy Kemper Power Amp - Help

Hi there,

just got me Kemper yesterday and have a little Problem with noise.

I have a huge amount of noise on all profiles. I also get this over the headphones. Have tried various guitars. Also switching
off the stomp and stack will not completely illiminate the noise. Talking about the zero gain profiles here.

Turning the noise Gate to around 5-6 will do the job but when playing the noise is very audible and present when playing
clean profiles.

Have I got a defect Unit or is it just an input problem.

Switching through preferences is a real pain then because the noise level on the high gain just stuff blows me away.

Currently using the monitor out to my KRK Monitor speakers.

Would be great if someone could point me in the right direction and hopefully not to the closest dealer.

Thanks in advance
Jason

no, using the front input. What makes me think that i have a technical problem is the fact that it also come through the headphones.

nope, noise is gone then

played it with single and hum buckers. not a big difference. Using active monitors via the monitor out. But also have the issue with headphones. position doesn't make a difference.

yep, will record some and post tomorrow. Thanks

yes, 10 Points. That was the Problem. Why didn't i check this first...well hahaha. Cable was new and good quality thrown in
with the Kemper. Checked it the next day and problem solved.
Well anyway thanks for your support.
Im now a very happy owner of the Kemper. First will study functions but sure will have some questions
Best
Jason