3.2.1 FIXES THE DIGITAL CRACKLING / HASH :) => 3.2.0 ....BUG ..... still has the hi-freq-digital-crackling / hi-freq-digital-hash when Changing sounds in Browse mode ...

I had often this problem and I sent the recorded audio of the problem.
The fact is that is randomic and it can happen on every rig, so it is a general wrong behaviour more than related to a specifc backup in my opinion. Maybe it is not so easy to fix ...

Score one for me also. Had it the other night and wasn't sure what was going on. But as you say, it did go away after a few seconds while playing on the same profile and making no changes to the settings.

Hey,

I had pops and cracking on 3.1.4 between changing the rigs.
1:)I made full reset : it flashs all the memories ( you lost all rigs/performances but keep the last os)
keep pressing the 1st button (above/left from the screen) and start the kemper.

tips from this topis - thanks warlus1
BUG:- 3.1.4 Release and Browse Mode Midi Switching ..... anyone else getting intermittent " digital cracking " when changing rigs ?

2: then loaded 3.2.0 public beta

For now I have not noticed cracking problems.

Quote from Tianzhu

Hey,

I had pops and cracking on 3.1.4 between changing the rigs.
1:)I made full reset : it flashs all the memories ( you lost all rigs/performances but keep the last os)

What about all the custom made rigs one has tweaked for months? Can't imagine you lose everything?

Sure, everything will be deleted.
Make a backup...

Quote from sveto

What about all the custom made rigs one has tweaked for months? Can't imagine you lose everything?

A full reset does not retain any user rigs.

BUT - If you ever are told to do a full reset by Kemper Support, here are a few ways you can prevent losing any rigs:

1. Copy all the "My Profiler" rigs into a folder in Rig Manager (you can drag them back in after the reset)
or
2. Export up all your rigs to a USB stick (after the reset, insert the USB into the Kemper, and Load the rigs)
or
3. Make a back up file to a USB Stick. (after the reset, insert the USB into your Computer, open it in Rig Manager, and drag them back into the Kemper)

NOTE: you will be happier in the long run if you get in the habit of using one of the above methods to regularly make safety copies of the rigs in your Kemper.

De nada

It is a difference between starting the Kemper by holding the System button or the left button over the display.
The button over the display guide you to the option to delete every preset/rig on the Kemper.
With the second option all factory rigs will be installed.
Only the latest installed firmware remains the same.

Quote from paults

.
.
.
1. Copy all the "My Profiler" rigs into a folder in Rig Manager (you can drag them back in after the reset)
or
2. Export up all your rigs to a USB stick (after the reset, insert the USB into the Kemper, and Load the rigs)
or
3. Make a back up file to a USB Stick. (after the reset, insert the USB into your Computer, open it in Rig Manager, and drag them back into the Kemper)

NOTE: you will be happier in the long run if you get in the habit of using one of the above methods to regularly make safety copies of the rigs in your Kemper.

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Thank you for the explanation! I make backups regularly, i just thought that a Profiler backup saves the whole system at once - and what's the point of making a reset if you're gonna restore it after that with the USB stick, right? Now it makes more sense: the Profiler backups only the rigs, performances etc, not the system.

Anybody have issues after doing a FULL reset?

Quote from sveto

Now it makes more sense: the Profiler backups only the rigs, performances etc, not the system.

Quote from sveto

and what's the point of making a reset if you're gonna restore it after that with the USB stick, right?

@sveto

The backup archive will contain all your Rigs, Performances, Module and Section Presets, Snapshots, and global settings

I suggested a Backup File on USB could be used with Rig Manager to load just the Rigs.

If you load a backup file with USB into your Kemper, it would load Rigs, Performances, Module and Section Presets, Snapshots, and global settings.

sometimes a purge and manual reload is a good thing

Quote from meambobbo

Anybody have issues after doing a FULL reset?

I have the same issue, only seems to happen in browse mode, not in performance mode. I did a FULL reset and reloaded all my rigs into the KPA but it's still there. I'll send a support ticket ASAP.

Quote from benifin

UPDATE

A quick update.

- I was on 3.2.0 with the crackling / hash issue
- [yet again - for the 3rd time] I did the a full reset
- put my " My Favorites " back on
- went in to Browse mode
- started manually go L + R [ up and down the presets ]

Weird outcome .... I got the " crackling / hash issue " a few times in the first few minutes of going around the sounds ...... and then for the next 45 mins = all good !? ?!

I'll keep playing / trying / testing over the next few days but it seems to either now (a) be a lot less frequent if not (b) gone completely ..... its almost like it needed a few initial changes to " self-correct " or " self-configure " this issue for itself.

Anyway ..... I'll report back in the next day or so.

Ben

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Awesome! Sounds like it worked, Ben.

This has popped up now and then, and a full reset has always seemed to do the trick (I think). Pity you had to do it 3 times, but you got the result you were after, and that's the main thing.

I'll give that a try tonight Ben and see if that sequence creates the crackle / hash on my unit as well. I never knew when, where, or why it would happen.

guys...I might have missed it, but do you have an audio clip to hear what's all about?

michael