power outage while uploading new rigs with USB stick

  • Hi, you can read in the titile what happened to me , can someone help me?

    I've contacted the support and a someone answered very quickly, but the solution he preconized me doesn't work so far

    I've tried to reboot it with my USB stick, in browser perform and even profiler mode, the result is the same
    iv've also tried to reset the whole system unsuccessfully


    I'm currently recording tracks for an album so it's very scary

    thank you for your help