Purchased new profiling amp and remote at same time. Successfully updated firmware on amp via thumb drive. I had remote connected while amp rebooted, now remote is in an endless firmware update cycle (over an hour). The lights flash, the screen lights up showing "updating firmware" and a progress bar, but it never completes. The screen eventually goes dark, and the boot up screen starts over again and the cycle continues. Any ideas?
New User - Need Help Setting Up Remote
- snlabrecque
- Thread is marked as Resolved.
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Was the Remote connected, during the initial firmware update?
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One thing you could try:
Turn the KPA off.
Disconnect The Remote.
Turn the KPA On without The Remote.
Connect The Remote.
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Welcome to the family
Glad you got it sorted -
Welcome! Was the remote working properly before the firmware upgrade?
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I upgraded with the remote disconnected. After update was completed I connected the remote to the running Profiler and the Remote was updating on its own just that moment. Could there be a Software-Setting that prevents this from happening?
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I upgraded with the remote disconnected. After update was completed I connected the remote to the running Profiler and the Remote was updating on its own just that moment. Could there be a Software-Setting that prevents this from happening?
No, there is no software setting. If your Remote isn't working anymore try a different cable first.
Otherwise please contact support. -
No you missunderstood me, my remote is working properly with no problem. It was just my thought I wrote down to perhaps help the TS..
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No you missunderstood me, my remote is working properly with no problem. It was just my thought I wrote down to perhaps help the TS..
Oh I see.
