Understood. Realize the last thing I want to do is ever harm anybody, most especially if it isn't merited. I was actually trying to shield everybody involved, the mfr, the retailer, and anybody else in the chain until I could get my head around the issues I was chasing. I am always operating first from the perspective that maybe I'm doing something wrong. Much of this surfaced because my KPA would not work right initially, and after much effort with help from the forum we figured it out. Turns out my test amp was one that, for whatever reason, simply cannot be profiled. Nowhere in the marketing or manuals does it even indicate such a thing. This on the heels of circumstances that would raise eyebrows of any customer surrounding my purchase, unless maybe the buyer was an oblivious clown. Anyway, there is absolutely a very legitimate and valid set of circumstances behind everything. Some of the people on the forum really need to stop with all the negative assumptions, personal attacks and accusations.
Back to the topic though, there is still a corporate recording that continues to refuse to explain the real inquiry at hand. That in itself speaks volumes IMO. So let me get this straight, units produced from middle of last year until nearly end of October were installed with an outdated OS rev, for no rational reason, yet suddenly when November came around those production units were suddenly being installed with OS revs that now track very closely to the latest OS releases. And still no explanation, yet I'm supposed to feel comfortable with this? Uh, sorry, but no.
Talking about burning every bridge, and recklessly implementing a scorched Earth policy.
Sonic, you need professional help...seriously.