Since there are a lot of questions that keeps popping up, I thought I'd make an "Frequently Asked Questions" thread.
My ambition is to capture a lot of the different questions that get asked all the time; or rather, the answers to those questions. I will use quotes or links to posts made by other knowledgable members of the forum, and update this initial post as it comes along. I'll then link this thread from my signature so I can give quick answers without having to type a novel each time.
Q: How do I reamp/record both DI and amped track simultaneously? What about S/PDIF?
A: I've made a tutorial here, with some further good info in the thread, including a video: Guide: Focusrite Saffire / Mixcontrol Reamping . It is focused on Logic and Focusrite MixControl, but should give a basic idea.
Q: Haven't Kemper made any instruction videos?
A: Why, yes they have, both in English and German; here is their youtube channel: https://www.youtube.com/channel/UCGGZ01rd9e82wTUK406XVaw
Q: How do I open a suppor ticket?
A: Right here: https://www.kemper-amps.com/contact. It is likely they will ask you for a backup of your Kemper, so you might as well have that handy for when they get back to you.
Q: Where do I find the manuals?
A: Right here: https://www.kemper-amps.com/downloads/5/User-Manuals
Q: I don't like recording through spdif, since that's limited to 44.1 kHz - and I like the sound better through the XLR.
A: That's not a question, but here's the answer anyway: 44.1khz - 48khz - 96khz. Which one do you prefer ?
Q: I get clicks and/or pos when monitoring/recording using S/PDIF - what's up with that?
A1: Have you made sure to set the clock source/sync source to S/PDIF - ie. Kemper must be the MASTER?
A2: If not @skoczy provides a possible solution here: https://www.kemper-amps.com/fo…-playback-with-interface/
Q: How does Clean sens and Distortion sens affect TONE?
A: From ckemper himself: GOT IT!!! Kemper 'dialled' in for my guitar - Penny drops!!! \m/ :P :)
Q: Why is there no editor?
A: I would love to see a USB digital interface for the Kemper, like the way I can control my PODx3 with Gearbox.
Q: What about the different ways of controlling volumes of rigs, like the overall RIG volume on the front face, the volume control in the amp section and the volume control of stomps and FX slots? How do they work?
A: I humbly submit my own answer here, humbly stolen from the reference manual v. 5.1: Cabinet Volume Option?
Profiles and Profiling; merged, studio etc.
Q: What is a Merged / Direct / Direct Amp / Studio profile?
A: @paults gives the answer: Riddle me this. What are the advantages of Merged Profiles
Q: When should I merge profiles? What does merging do?
A: @sambrox spills the beans: Problem with MERGED Cabs and profiles???
A: One more, just to hit the point home: How to merge a kemper profile video
Q: Why doesn't the profile I made sound like the original amp? What's going on??
A: It might be a combination of too much simultaneous pre- and power amp distortion, and/or too high (master) volume on the amp.
See here: Kemper + 5150 issue !!!!!SOLVED!!!!!
Q: What kind of cables do I need for SPDIF connections?
A: Proper SPDIF cables, with RCA connectors (not optical). More in depth: cables confusion- which cable should I buy for spdif connection?
Q: Does the guitar used during profiling matter/colour the sound in any way?
A: How much does the guitar color a profile?
FX: Tone etc.
Q: Will there be a spring reverb?
A: From Christoph Kemper himself: (High End) Spring Reverb
Frequently asked questions for which I don't have links yet
Please provide links if you find GOOD posts on these!
Q: How do I reset the Kemper? I think something sounds wrong/behaves strangely?
A: BEFORE YOU DO ANYTHING: MAKE A BACKUP! It's often that people will reset their Kemper without making a backup first, and then Support will not have a good basis to troubleshoot any problems - which means that any problems that might exist will take longer to be fixed, which is a shame for all of us
Here's how you reset: