RM and KPA arent talking

Robman · Nov 4th 2016

RM updated today and now it wont connect to the KPA. Anyone else have this issue?

Windows 10

Pelle · Nov 4th 2016

Same here!!

Pelle · Nov 4th 2016

I have updated the OS. But still no connection

Robman · Nov 4th 2016

I've restarted PC & KPA a number of times , tried different USB cables etc....

PC recognises the device when plugged in but it doesnt show up in RM and changing patches doesn't work.

Think I'll go back to an earlier RM

troynova · Nov 5th 2016

Hello I had the same problem but solved it by uninstalling RM and re-installing

Latest verison.

MentaL · Nov 5th 2016

Sounds like a driver issue , check the device manager and see if it shows it working

MonolithicShade · Nov 11th 2016

I had the the same problem. RM and Kemper not communicating.
I think during the update of the RM a 32-bit driver for the Kemper was installed.
As I run a Win10 64bit System, I deinstalled the RM, and reinstalled the RM 64-bit version and everything was fine.

Robman · Nov 12th 2016

I downgraded to 1.6.25 and its working again so its an issue with the latest update software

Robman · Nov 12th 2016

Quote from MonolithicShade

I had the the same problem. RM and Kemper not communicating.
I think during the update of the RM a 32-bit driver for the Kemper was installed.
As I run a Win10 64bit System, I deinstalled the RM, and reinstalled the RM 64-bit version and everything was fine.

I had 64 bit installed and the problem was there.Working after the downgrade to 1.6.25

G String · Nov 14th 2016

Quote from Robman

I downgraded to 1.6.25 and its working again so its an issue with the latest update software

i doubt that. please contact support by email so we can find out what it is.

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