FW 5.1.1.12825 Feedback Thread

Monkey_Man · Feb 22nd 2017

Discuss.

PETERFR · Feb 22nd 2017

It's there: 5.1.1.12825 elevated to Release level

HCarlH · Feb 23rd 2017

I'm getting weird behavior. I tried to load a stomp effect and the screen went blank. Turning the Type or Browse knob will eventually bring up the stomp types/presets, but I don't remember this happening before. I completely rebooted afterwards to see if that would fix it but to no avail.

I will open up a ticket for this.

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Monkey_Man · Feb 23rd 2017

Quote from PETERFR

It's there: 5.1.1.12825 elevated to Release level

LOL Well, actually, it's not there. It's here:

Kemper Amps | Downloads

@HCarlH, that really is strange, mate. Cripes!

It'll be interesting to see what support makes of it.

HCarlH · Feb 23rd 2017

It seems to happen to any stomp or effect slot that isn't currently assigned.
Also the delay slot was assigned but OFF. Pushing the delay button (while effect is off) produces the same anomaly.

HCarlH · Feb 23rd 2017

Quote from Monkey_Man

It'll be interesting to see what support makes of it.

I received a reply today which I will attempt this evening:

"Our developers recommend to reinstall the software.
To do so please make sure that the kaos.bin is placed outside any folder on the USB stick.
Start the Profiler into Browse mode with the stick inserted and while
pressing down both PAGE buttons until you see "Booting and Burning from
USB device" in the display.
Please let me know if that fixes your issue."

Monkey_Man · Feb 23rd 2017

Yup. That's the standard, what I like to call, "forced" installation of FW, Carl.

I'm afraid that if this doesn't correct the issue, it'll mean the problem is likely hardware-related.

Thankfully there's a clue that it may well be a software corruption - the behaviour only manifested after you installed the new FW. If things don't revert to normal, I'd be inclined to try re-downloading the update and installing it the same way again. The fact that it was a fresh installation and not code that'd been sitting in the Kemper for a while tells me that a faulty .kaos file is more-likely than the software's having become corrupted during the short time between installation and your encountering this strange behaviour.

HCarlH · Feb 24th 2017

Well, I think I finally fixed it.

I downgraded to 3.2.1 (the only version I had. I foolishly deleted the Beta which worked). The behavior was as expected. I upgraded again to the current firmware.

I still had the problem.

So I went into the System area and dimmed the Brightness of the LCD screen to 0 and then back to the default. I also changed color to a different shade of blue. I imagine resetting the Brightness probably fixed it as my KPA is back to normal behaviour as it relates to the LCD screen.

HOWEVER....

I restored my backup of the last Beta, and the behaviour returned. So, I changed the LCD Color once again
and the Kemper is back to normal.

I don't know why this happened, but now with everything restored, it's working.

Monkey_Man · Feb 24th 2017

I wonder if it could be related to the issues some have had with their remote screens lately.

IIRC, adjusting the brightness via the rear pot restored normal behaviour for them. This is essentially the remote's equivalent of what you did, Carl, assuming digital values are involved too. I don't think there's any sort of readout for feedback when they do this 'though; haven't seen a remote yet.

boca76 · Feb 25th 2017

Is it safe to update?

drog · Feb 25th 2017

Had one small issue after update. My tuner stopped working, even the three led did not light. Shut Kemper off and all seems ok.

FlyingSnowman · Mar 1st 2017

Same problem here (blank display)... Will try the brightness param tonight!

FlyingSnowman · Mar 1st 2017

whenever i save a rig in the browser pool, it saves it as a favorite. Annoying because i don't want all of my rigs to be favorites! Anyone else same problem?

paults · Mar 1st 2017

Quote from FlyingSnowman

whenever i save a rig in the browser pool, it saves it as a favorite. Annoying because i don't want all of my rigs to be favorites! Anyone else same problem?

The "Auto Favorite" setting is in System, I think.

Dylan Dog · Mar 1st 2017

Just updated my new Kemper! Nice delays.

FlyingSnowman · Mar 4th 2017

Quote from paults

The "Auto Favorite" setting is in System, I think.

Oh, I will check. Didn't know about that. Maybe a change in a software update?

Eltzejupp · Mar 4th 2017

Quote from boca76

Is it safe to update?

I think so. No problems after updating.

Cili · Mar 5th 2017

Quote from Eltzejupp

I think so. No problems after updating.

Been wondering this myself since I'm still on 4.2.1. Gonna try the update tomorrow.

Sharry · Mar 6th 2017

Quote from HCarlH

I will open up a ticket for this.

You are definitly not allowed to edit
Hope you can fix it soon.

HCarlH · Mar 7th 2017

Quote from Sharry

You are definitly not allowed to edit Hope you can fix it soon.

So far, it is working OK.

However, if somebody can supply a Dropbox (or similar) link for the last, updated Beta version before this final release, I would appreciate it.
I normally keep a few firmware updates around, but cleaned up my computer and, apparently, Kemper doesn't keep past versions for download anymore.

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