Rig manager doesn't recognise my profiler

  • I recently bought a used rackmount profiler. The software was quite old, so I updated to the latest software 5.1.1.12825 release and also Rig Manager 2.0.15. Rig manager doesn't recognise my profiler. I've checked everything (user name, password, case sensitivity) but nothing was wrong. I emailed kemper about this a few days ago, but no response. Can anybody please help? :wacko:

  • Did you ever get a fix? Mine does the same thing. I also have a rack mount but it's less than 2 years old. Rigmanager does not recognize mine either.

  • PS. today I bought a new usb cable and it fixed the problem.. immediately linked to the PC


    I also thought my last cable was good, but wrong :)

    Leg em down and yackem smackem