A quick word about and to the Kemper Amps Support Team

    Today while updating the latest beta OS via Rig Manager to my KPA I encountered a (what I thought was a serious) problem. After trying various things I finally capitulated and filled out a Kemper Service ticket explaining my non-functioning KPA's issue.


    Within forty-five minutes I was carrying out the suggestions that Hans-Jörg Scheffler from the Kemper Amps Support Team sent to me and I was then back up and running.


    Thank you for excellent support.
    William

    I've contacted the support few times during the years and their response is always fast and very professional, no matter if the unit has warranty left or not. Probably the best service that I have encountered so far.