Just registered my Profiler Rack. How long before I can create a thread in the private forum?

  • Greetings, I just registered my Profiler Rack, and it is visible in My Account>My Products. How long before I can see the "create thread" button in the private forum? I have an issue to troubleshoot and I'd like assistance.

  • Please try this:
    1. log off from all accounts (User Forum and Kemper home page)
    2. close all Kemper windows
    3. delete cache, cookies, old bookmarks
    4. restart your web browser
    5. access Kemper home page
    6. log into your account (small "Login" at top right corner
    7. access forum via COMMUNITY and FORUM


    If that does not work please contact support by sending an email to
    [email protected]