Some items in the Profiler are damaged

jfallot · Dec 5th 2017

Hi Guys,

Like some of you I am getting such annoying message when starting the Rig Manager: "Some items in the Profiler are damaged ..."
I am able to repair that issue by following the displayed instructions, all right (last thread about this was https://www.kemper-amps.com/fo…iles%2Bdamaged#post399577)

But I am getting that problem almost EACH WEEK although:

I properly switch off my Profiler every day after use
I successfully execute the repair procedure each time
I am not having any electrical problem in the house (like overvoltage)
Before starting the RigManager, no issue to use profiles on my Kemper

I am using the latest version of the RigManager and the Kemper firmware (only released one, not beta)

Is my Kemper trying to tell me I am not enough taking care of it ?

Your experience and advices are welcome

PETERFR · Dec 6th 2017

I am using RM on win 10 and had witlh older versions sync problems sometimes.
With current FW /RM no problem.
So sorry no idea.
Suggest you open a support ticket.

jfallot · Aug 29th 2018

I now realize that this issue appears after I have deleted some of my profiler rigs from the Rig Manager.
Looks like such deletion is not properly propagated to the Profiler which identifies a mismatch the next time it is switched on.
That's only a desync between the Profiler and the RM, no real damage.

Rod Staples · Sep 2nd 2018

Yes thats exactly what I've found.

I now only keep a few profiles on the KPA. When I delete something on the KPA using RM, I then turn the browse knob on the KPA and sometimes it didn't get deleted. So just delete it manually on the KPA and its all good - no damaged rigs message when restarting RM. Obviously that can be difficult if if you've got hundreds of profiles on the KPA.

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