So I decided to buy another Unpowered rack. My first one was a demo that was already in the store, so this is my first time having the dealer order one in for me.
That was a week ago and the dealer is saying they have never heard back from Kemper about the order. Is it normal for an order to just sit there (not acknowledged at all) for over a week?
Delay in orders in USA?
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Maybe a short siesta after NAMM to recover and then back to business
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I considered NAMM, at first, but 5 days of no reaction to an order?
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Why not just buy it from someone like Sweetwater that has them in stock?
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This seems more like a dealer issue than Kemper Amps, but it doesn't hurt to ask. Maybe shoot them a mail and ask them what gives.
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So I decided to buy another Unpowered rack. My first one was a demo that was already in the store, so this is my first time having the dealer order one in for me.
That was a week ago and the dealer is saying they have never heard back from Kemper about the order. Is it normal for an order to just sit there (not acknowledged at all) for over a week?So the dealer is just waiting for acknowledgement...... Why didn't he contact Kemper after a few days?
I think the dealer is the one to contact Kemper in the first place, not the consumer (you)!! -
To answer the last three messages...
I am now trying to cancel the order so I can find someone who definitely has it in stock.
I did email a kemper, but no answer so far.
I have begun to wond r why they ha ent checked into it.... -
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Guitar Center regularly has coupons for 15% off, which Sweetwater will usually match.
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They don’t do 15% off Kemper, do they?
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They don’t do 15% off Kemper, do they?
Neither Sweetwater or Guitar Center would honor the GC 15% off coupon for my Kemper or the Mission Gemini II cabinet when I bought them. I ended up purchasing from Sweetwater because I much prefer them over any other large dealer.
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My first KPA came from GC when they were running a deal... you could buy a gift card in any denomination for 15% OFF, then spend it at GC however you like, which I spent on the KPA toaster and 2 EV ZLX-12P wedges.
My second KPA was bought used.
The third came from Sweetwater. They beat the price I paid at GC, shipped free, no tax. You have to ask your rep, but they WILL cut you a deal if you ask. The amount depends, I suppose, on your relationship with them.
Or, just buy it on the website and pay $1799. It's up to you.
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I agree, Benvigil...
When I bought my Kemper six months ago, I got a 16.5% discount. It’s there, you just have to ask for! -
Little update....
After getting sick of the delay, I called the LGS to tell them to just cancel and refund me since the order was not happening. They asked me to wait until the end of day so they could verify the amp wasn't already shipped.
I told them fine and late yesterday afternoon the manager of the shop called to tell me why the delay.....
Apparently there is only ONE GUY in the USA and he was at NAMM, then took a week vacation and so all US orders (direct orders) were delayed. Great planning, Kemper.