Audient ID22 SPDIF issues (SOLVED)

    So I upgraded to an Audient ID 22 and everything seems to work flawlessly except for the S/PDIF aspect. My settings are as follows:


    Kemper:


    S/PDIF OUT on Kemper and S/PDIF 75 ohm cable going from there to a converter box (Coaxial in to Optical OUT box since the Audient ID 22 only has Optical connections)
    Optical cable going from Optical OUT of the converter box to the Optical IN of the ID 22
    Master Stereo on Kemper selected


    44.1Khz in DAW and in mixing software of ID22 selected
    Clock source sent from 'Internal' to 'Optical' on ID22 mixing software in order for the ID22 to function as a slave
    DIGITAL OUT selected S/PDIF and DIGITAL IN as SPDIF in ID mixing software selected


    Unfortunately, there's no signal being read (red, no-signal light in mixing software) and I can see that the optical cables have the red glow when unplugged. Or just a flickering of errors and audio meter spikes and a repeat of ERROR INVALID CLOCK SOURCE if I select SPDIF for hte connections in the mixing software. I have fiddled with the settings and even tried another converter box (though it was very similar) in addition to another Optical and SPDIF cable with no success. I also tried re-installing the software and have the latest drivers for Windows 10.


    The only other thing I am thinking is potentially is the type of converter box. All of these items are brand new and as I've said I've tried another converter box and multiple optical / S/PDIF cables without success.


    Pretty disappointing. Thoughts? The Hi-Z connections to the Audient work great. Too be honest, I'm wondering if anyone has ever even had any success using the digital in for any Audient interface with a Kemper without clocking / other issues. The tech suppor at Sweetwater said this cannot be done while Audient support said it could be.



    I'd like to add that the Converter Box here was from Amazon. If anyone has successfully use an Audient interface with a Lindy converter or even any other please let me know! I'm wondering if this is even possible with this interface.

    Edited 5 times, last by EHZMetal: Forgot to add converter box details ().

    I'm really at a loss here guys. I have double checked the converter box (Coaxial In to Optical Out), the optical cable and S/PDIF cable and all these settings below but get audio meter spikes and clock sync issues. I did get a hold of someone at Audient who had me check these settings and people have successfully connected this unit like this before evidently. As mentioned, everything else and the other connections work fine as expected.


    Settings: Please see the screen prints below. The first screen print captures the flickering where it momentarily switches in the status light from green to red and pops up a recurring invalid clock source error presumably because of some clocking issue. It shows a green status there but that only lasts for a split second when it alternates while that message box keeps popping up.






    Sample Rate in ID software set to 44.1Khz







    UPDATE 03/2/2018: Unit being swapped and Lindy converter ordered from Thomann Music.

    Edited once, last by EHZMetal ().

    SOLVED: In case anyone is having any issues, that generic coaxial to optical converter marketed under Monoprice, QVS and a variety of other names around the $12 absolutely did not work. But if you like tinkering endlessly and enjoy wasting your time with a non-functional item, then you will love the Monoprice converter.



    I ordered the Lindy converter and it shipped from Europe pretty quick and worked. I ended up also replacing the ID 22. I did try the old converter with the ID 22 and it did not work. I think it was a combination of the two perhaps.

    Edited once, last by EHZMetal ().

    The Lindy is working I think the optical port on the original ID 22 was faulty because I was working with tech support at Audient and we did some tests on that and it seemed to be problematic. It probably was a combination of the two, but the Monoprice converter for sure did not work. I just got a replacement ID 22. The Lindy converter and the replacement shipped back to me about the same time.

    ah ok, I've been thinking about getting a converter (I have the ID14). but I had a feeling those cheap converters wouldn't work..good to know the Lindy conv is working though...thanx :thumbup:

    Hello!


    You will need three things: A Digital Audio Coaxial Cable that goes from the S/PDIF Out from the back of your Kemper to a converter (I only recommend the Lindy converter) and then a Digital Optical Audio Toslink cable from the converter to the back of the Optical In of the ID 22. Ensure to make sure the switch on the Lindy converter on the side is switched correctly as it is a 2-way converter and repeater. Then ensure the sample rate options are all set to 44.1 KHz in your DAW, the ID application and your OS if applicable. In the ID application, you have to select the Digital In as S/PDIF and the Preferred Clock Source as Optical. It should work just fine but at first I had to turn up the Master Volume on the Kemper to see the audio levels in my situation.


    Other converters besides the Lindy may work but the various cheap piece of garbage ones out there on Amazon are just that for connecting to this particular unit: GARBAGE. So unless you enjoy wasting endless hours troubleshooting, I highly recommend you avoid those at all costs.

    Quote from EHZMetal

    Hello!


    You will need three things: A Digital Audio Coaxial Cable that goes from the S/PDIF Out from the back of your Kemper to a converter (I only recommend the Lindy converter) and then a Digital Optical Audio Toslink cable from the converter to the back of the Optical In of the ID 22. Ensure to make sure the switch on the Lindy converter on the side is switched correctly as it is a 2-way converter and repeater. Then ensure the sample rate options are all set to 44.1 KHz in your DAW, the ID application and your OS if applicable. In the ID application, you have to select the Digital In as S/PDIF and the Preferred Clock Source as Optical. It should work just fine but at first I had to turn up the Master Volume on the Kemper to see the audio levels in my situation.


    Other converters besides the Lindy may work but the various cheap piece of garbage ones out there on Amazon are just that for connecting to this particular unit: GARBAGE. So unless you enjoy wasting endless hours troubleshooting, I highly recommend you avoid those at all costs.

    Thanks for the info. Couple of questions:
    1) Do you need two Lindy boxes to re-amp with ID22?
    2) Is it possible to use other samplerates, such as 48 or 88 kHz?

    1. Good question - I have not tried that yet. Hopefully others can chime in but that seems logical.
    2. No - since the Kemper is set at 44.1 KHz, however, I hear others talk kind of about some process on these forums about using external interfaces and the DAW to perhaps circumvent this.