I'm a new Kemper user and I'm also having intermittent locking/crashes. I'm within my 30 day return window with Sweetwater. Should I return the unit and start over?
Lance
My experience is that the remote and the Kemper BOTH have to be connected when doing updates. I did have a bad remote, but one of the times it was because I did an update without having the remote connected to the Kemper. It was crashing and freezing up. I redid the update with the remote connected to the unit and I havent had a problem since.
If this doesnt work, contact Kemper support. They are super fast in responding taking care of their customers.