Kemper up in smoke

joetomb · May 26th 2018

Hi all,

I plugged in my KPA this afternoon and switched to Perform Mode.
A few seconds later....a funny noise started (like something being fried) and the unit was literally engulfed in smoke..(smelled kinda like microwave pop corn).
The unit still works....except for the power amp section. I think it got fried.
Has anyone had similar experience? Is this a repair-able?

Thanks

londonjeepster · May 26th 2018

you must contact support, it will have to be investigated, potentially dangerous...
repairable ? maybe, or replaced.. cheers

Ingolf · May 26th 2018

Quote from londonjeepster

you must contact support, it will have to be investigated, potentially dangerous...
repairable ? maybe, or replaced.. cheers

This. Please contact support ASAP.

Raoul23 · May 28th 2018

I third this contact support ASAP!!!!

nakedzen · May 29th 2018

And don't turn it on again! If there's a ground fault you could electrocute yourself.

joetomb · Jun 4th 2018

Thanks for the replies everyone,

Took it to the distributor (seemed to be the only people who know anything about the unit)
They inspected it and said the voltage regulator and one of the boards were burnt.
Replaced them and good as new.
They also said mine was the second unit they've ever seen with this fault.

maggo1978 · Jun 18th 2018

Mine went up in smoke today too!

Brought it to the rehearsal, plugged everything up and played a little bit at low volume (Powered Kemper with Guitar Cab), then we did a little talking and as I wanted to play again - no sound. The display and Remote still worked and the input leds indicated that a signal is received - but no sound.

I decided to power off and on again and had a weird sound through the speaker when powering off. And when I powered it on again, smoke appeared and a bad smell... display still worked...

v4np3rs13 · Jun 18th 2018

I did have a similar problem yesterday. My KPA just smoke on the live performance. Everything just turned off.

I opened the KPA rack today, and found out that the condenser and a chip on a KPA power module were burned.

Check out this photo... Maybe you got something similar on your board ?

[Blocked Image: http://i66.tinypic.com/262tto7.jpg]

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