PROBLEM! upgrading from V. 2.1.41.3551 to the new version 2.1.61:

  • I'm running the latest version of Windows 10 Pro.


    Rig Manager informed me today that there is an update, version 2.1.61.


    After I click to install the Rig Manager update, it is downloaded. But then, the following dialog opens. Closing it and re-running Rig manager gives me the same update notice, and I'm still at version 2.1.41. Is anyone else having this issue?


    Windows ® Installer. V 5.0.17134.228


    msiexec /Option <Required Parameter> [Optional Parameter]


    Install Options

    </package | /i> <Product.msi>

    Installs or configures a product

    /a <Product.msi>

    Administrative install - Installs a product on the network

    /j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]

    Advertises a product - m to all users, u to current user

    </uninstall | /x> <Product.msi | ProductCode>

    Uninstalls the product

    Display Options

    /quiet

    Quiet mode, no user interaction

    /passive

    Unattended mode - progress bar only

    /q[n|b|r|f]

    Sets user interface level

    n - No UI

    b - Basic UI

    r - Reduced UI

    f - Full UI (default)

    /help

    Help information

    Restart Options

    /norestart

    Do not restart after the installation is complete

    /promptrestart

    Prompts the user for restart if necessary

    /forcerestart

    Always restart the computer after installation

    Logging Options

    /l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>

    i - Status messages

    w - Nonfatal warnings

    e - All error messages

    a - Start up of actions

    r - Action-specific records

    u - User requests

    c - Initial UI parameters

    m - Out-of-memory or fatal exit information

    o - Out-of-disk-space messages

    p - Terminal properties

    v - Verbose output

    x - Extra debugging information

    + - Append to existing log file

    ! - Flush each line to the log

    * - Log all information, except for v and x options

    /log <LogFile>

    Equivalent of /l* <LogFile>

    Update Options

    /update <Update1.msp>[;Update2.msp]

    Applies update(s)

    /uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>

    Remove update(s) for a product

    Repair Options

    /f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>

    Repairs a product

    p - only if file is missing

    o - if file is missing or an older version is installed (default)

    e - if file is missing or an equal or older version is installed

    d - if file is missing or a different version is installed

    c - if file is missing or checksum does not match the calculated value

    a - forces all files to be reinstalled

    u - all required user-specific registry entries (default)

    m - all required computer-specific registry entries (default)

    s - all existing shortcuts (default)

    v - runs from source and recaches local package

    Setting Public Properties

    [PROPERTY=PropertyValue]


    Consult the Windows ® Installer SDK for additional documentation on the

    command line syntax.


    Copyright © Microsoft Corporation. All rights reserved.

    Portions of this software are based in part on the work of the Independent JPEG Group.

  • When the installer fails, the download has already happened. You can find the new installer in your Downloads folder:

    C:\Users\username\Downloads\Rig_Manager_2_1_61.msi

    Start it from there and everything should be fine.

  • Still on 2.1.41 here, and RM update checker says I'm up to date.

    How to heck did you get version 2.1.61 installed?

    Still not showing on the download page....

    EDIT: FIXED

    Edited once, last by Slyman ().

  • I am using rig manager on MAC OS. It's (2.1.41). It's a real pain in my life. I run the update, everything looks good. I restart Rig Manager (2.1.41) and it pops up the update again, I have now run the update 7 times, and restarted my Mac and Rig Manager, and it keeps popping up the same update. So frustrating, and to top it all off, I am still facing this issue - see previous posts (https://www.kemper-amps.com/fo…-list/55315-deangersmith/). I've lost faith in this software. :(

    "Music makes the world a better place. Music doesn't lie. If there is something to be changed in this world, then it can only happen through music."

    Jimi Hendrix.

  • I am using rig manager on MAC OS. It's (2.1.41). It's a real pain in my life. I run the update, everything looks good. I restart Rig Manager (2.1.41) and it pops up the update again, I have now run the update 7 times, and restarted my Mac and Rig Manager, and it keeps popping up the same update. So frustrating, and to top it all off, I am still facing this issue - see previous posts (https://www.kemper-amps.com/fo…-list/55315-deangersmith/). I've lost faith in this software. :(

    that's because you don't actually update, you just download the update. and it will happen to you unless you fix your mac. it is your macOS installing the software, not Rig Manager itself. get in touch with support, we'll help to you.


    by the way: this thread is about windows.

    Get in touch with Profiler online support team here

  • by the way: this thread is about windows.

    Didn't see that in the subject. Thanks for the information.

    "Music makes the world a better place. Music doesn't lie. If there is something to be changed in this world, then it can only happen through music."

    Jimi Hendrix.