Guys, you're so defensive of the unit that you come across really badly to new users. You have to empathise with new users otherwise they'll be completely put off. To those who've genuinely offered help, thank you.
I put a lot of ground work in on this and many other first time users of the Kemper over the last few months, hopefully RayRay will attest to that. But I come here, read his thread and see that all he gets told is that he's wrong for making viable assumptions and that he's a troll. You guys aren't making a good impression and really need to look at yourselves. Seriously.
Also, not everyone reads manuals. Not everyone understands I/O. Not everyone wants to have to worry about that stuff. Some people just want to plug and play and enjoy. It's not up to us to judge them for not bothering about any of the above. This is about user experience, and believe it or not, a forum is there to aid that experience.
Sorry but I struggle when someone comes on with a thread and criticizes the KPA and therefore is going to return it for not having a feature its never advertised as having or in my mind needs it., when the real issue is with another piece of kit (which is the right way to connect - USB has issues itself with windows).
Its not about reading the manuals but it is about checking features that are that important before making such an important decision. If its that important that you would return it, surely you'd check in advance.
If cruise control on a car was important to you, even though its common, you'd check it had it before purchasing the car rather than assume.
Along with some recent trolling, this is why people were a little suspicious.
Anyway, there has been a lot of help and its been resolved. In general the tone on this forum is really positive so I think that s a little strong. The forum is a group opf people keen to help others who want help and provide our time for free. Forgive us for being sensitive to criticism of support people use the unit we have spent hours with...