Never heard about that. Can you please explain?
Check it out, you will hear it in a stereo setup when 1 channel is out of phase you'll have less Bass.
Here it it was wrong driver installation.
Nevertheless I always remember a sentence I read 30 years ago in a Behringer manual: "90% of all faults are caused in wrong wiring, 10% are device faults."
Nowadays we can breakdown another 10% to wrong software installation or setup, but in general this is still right.