I again reiterate that Kemper runs a consumer-oriented business, and in that you accept criticism comes with it, constructive or otherwise. I don't think they are remotely as sensitive to the tiny amount of forum rants in the grand scheme of things as the people here are who get reflexively defensive.
Case in point: the last "negative" post was saying that "maybe it's released at NAMM" 2 days ago. More pointed rants are still much, much further back, yet we are continuing to post about people being impatient. It makes a handful of people who have been pretty quiet sound like it's an endless chorus who are banging the war drums.