DSP error [Stable OS]

Quote from keem85

It's really my typical luck.. I've already reached out to support, I bet Peter from support will answer me tomorrow..

Don't mean to be rude keem85 but to install a beta version and not even be aware of it is not bad luck. It doesn't happen by itself.

I completely understand your excitement with your new and awesome piece of gear. Everyone here has been there.

But maybe you have to calm a bit, stop pushing buttons like crazy and read before you make any move.

Honestly, I am saying this to help you.

Quote from Wheresthedug

Whoahh Hans, can you even tell how many wrong notes I play

The Shadow knows...

[Cue ominous music]

Quote from Wheresthedug

Whoahh Hans, can you even tell how many wrong notes I play

we've stopped counting

Quote from keem85

But to be clear, this concerns me deeply..

It makes me really doubt this product.

Since we've interacted quite a bit at this point, I trust you'll take the following in the positive sense intended.

This is more philosophical than technical, but from some of the posts I've seen in this and other threads your default seems to be assuming the worst. We're each wired differently and believe me, I have my own defaults to work through. That said, people who expect the worst always seem to find it. Self fulfilling prophecies, and all that.

Of course, we're talking about technology and doing it on an Internet forum, so what could possibly go wrong? I've had lots of frustrating experiences with flaky tech, crappy company support, snippy and often downright rude people on what's supposed to be a given company's support forums, you name it. After enough of that sort of thing, half the time I show up someplace new expecting trouble and geared up for a fight before it even happens.

I mention this only to point out that this is a very, very strange place as Internet forums go, and Kemper as a company is equally unusual. No tech is immune to problems, but this is some of the best built stuff I've seen (and I sling code for a living). And the forum took some getting used to. Most places are filled with people who are exceedingly snarky because they're anonymous and can get away with it. Here, people trip over each other to help you. So far I've seen a grand total of one user who was consistently rude and abusive to others. His account indicates that he's been banned. As you've doubtless seen, this is an unusually nice group of people as Internet forums go, both the users and the mods, who are often the guys who help you troubleshoot.

So, you've got brand new gear that you don't fully understand yet (me, too). You're pushing some of the wrong buttons (per Hans' comment that the logs show you actually downloaded the beta yourself, which you probably didn't realize) and Bad Things happen as a result. I encourage you to give these guys the benefit of the doubt, even if it goes against your personal wiring (it certainly did with me). I'm not saying that Kemper gear is 100% perfect, but it's really solid stuff. If you get unexpected results, chances are good that you just need help figuring out which button to push (or not push).

Now chill out and go play guitar.

Quote from G String

we've stopped counting

Tough room!

Quote from G String

we've stopped counting

probably best

Quote from keem85

Hoping that it's just a beta-bug after all.

You probably already know this, but after running a beta and doing stuff with it, all (and I do mean all) of your data is suspect afterwards, even if you uninstall the beta and reinstall a production release. That would explain why even after going to the production version, Bad Things still happened.

I tell my testers this all the time - don't get attached to any data you enter while we're testing a new release. Because if when I screw something up, I may well have to delete all that data in the next build because it caused system corruption.

That's why he gave you the best possible advice. Do a clean install of the production OS. Run a factory reset to wipe out all of the data that was there after the beta and reset it to a known good state. It's probably frustrating to lose any work you did (always a risk with betas), but it's worth it in the long run. From that point forward, you should be able to work with confidence, but until you do both of those steps, all bets are off. It's just the nature of software development.

I'm pretty sure once you've reinstalled and reset the system that you'll enjoy the same stability as everyone else.

Quote from keem85

Because the sound that came out of my monitors would kill all the people

Actually, that's not a bug. It's the standard Beta Emergency Response System Warning that many companies employ so that you realize you're playing with a loaded gun while staring directly into the barrel.

Quote from keem85

I often throw ideas out instantly as I think of them

When I do that, my friends mumble something about "poor impulse control" and just shove another beer in front of me.

I am also a new kemper owner (2weeks) I’ve also had a few dsp errors with the loud sound. I cannot recreate it, but I did have it connected to my Mac and it seemed to happen only when i was messing with buttons or the remote. Maybe doing it too fast? But never when just playing I dunno. But I’m gonna use it for the first time, and for a big show on Saturday, and I am super nervous. Send all your good vibes. I’ll let you know how it goes.

jon9max

To be safe, gig with 5.5.2, not with a Beta.

Yes

Quote from jon9max

I am also a new kemper owner (2weeks) I’ve also had a few dsp errors with the loud sound. I cannot recreate it, but I did have it connected to my Mac and it seemed to happen only when i was messing with buttons or the remote. Maybe doing it too fast? But never when just playing I dunno. But I’m gonna use it for the first time, and for a big show on Saturday, and I am super nervous. Send all your good vibes. I’ll let you know how it goes.

we need to know about those things. please contact support - the whole point of a public beta is to get an absolutely stable release version.

in general, crashes shouldn't happen and we're sorry for that.

Quote from paults

jon9max

To be safe, gig with 5.5.2, not with a Beta.

Yes, That would be a wise thing to do. But since I got it, I only was using the beta. I have been reading the Manuals, this forum, videos, Google etc. I don’t have enough time or knowledge ( before Saturday )to change everything back, then check to see what might be missing, I’ve spent too much time Programming it for all the songs to get it just right, and going in to check each parameter of each setting will be too much to do. Go bold or don’t go, right? Can’t wait for the editor!

Quote from jon9max

I’ve spent too much time Programming it for all the songs to get it just right, and going in to check each parameter of each setting will be too much to do. Go bold or don’t go, right?

Regardless of how much work it took me to get back to a stable production release, trust a live gig to a beta???

In the immortal words of Rosebud, the beloved Basselope of Bloom County, "I'd rather be dragged across carpet tacks and dipped in rubbing alcohol."

Quote from keem85

I don't think you read what I wrote. It's not a beta problem

I read exactly what you wrote (before you edited it to remove the parts that point to the beta). The multiple delays and freeze function are only supported by the beta. So, the patch only works on the beta. Reverting back, and trying the same patch will cause issues. they are not bacward compatible.