profilers at different volumes???

In my studio i have 2 profilers which are at different volumes even using the same profile and main volume is at max. I even backed up profiler 1 and import this backup to profiler 2. Im coming out of the Left Main Out of both profilers. This is so strange??

Just did some testing

My toaster profiler registers at about -22 on the ProTools meter but my rack profiler hits around -14 on the ProTools meter.

Both profilers are using same profile same guitar and ive even plugged them in to the same input on my 192 interface.

Here is a video i made so you can see the issue.

Yep they are the same to ???

Quote from DamianGreda

Have you tried to reset system settings on both? Maybe there are some differences in : clean and distortion sense, headphone space and so on.

I’ve been through all the settings and they are all the same, but I will try a system reset to see if it solves the issue

Quote from dickjonesify

Is the pad engaged on one profiler and not the other?

My KPA’s dont have pads on

Quote from Kemper Support #1

have you tried the other outputs as well to see if there is an issue with the left output of one of your devices?

This is my next step in testing but I don’t think it is a faulty output