KrlosRodz did you end up posting back yours for a refund and buying a new one on their website. Or did you post yours back for an exchange. Just wondering which is faster/easier. Did you post it back in the original box?
I did the return/exchange for a new one, all through Kemper USA.
Didn't go for a refund or exchange from where I bought it originally, because they didn't have it in stock anymore. (And the wait could've been absurd).
Right now it's on its way there, so I'll let you know how long it takes when all is done.