Solved - Kemper Remote Does not Operate After Upgrade to v7.0.9

  • Hi all,

    I have been running v 5.7.8 of the Operating System for the past few months with no issues (Power rack & Remote). This morning I upgraded to V 7.0.9.

    • My Kemper Powerhead appears to operate perfectly (I love the new Power Boost feature that indicates output watts!)
    • My Remote starts to cycle through the booting up process (lots of flashing lights)
    • The last message I receive is "Performing Power Test"
    • The remote then goes dead

    Any assistance would be much appreciated. (I will open a support query).


    Cheers!

    Paul

  • Very strange ...


    I tried using the Original Kemper Ethernet cable that came with the remote and the remote now works ok. (I have been using a 3rd party Ethernet cable for my home setup and the original Ethernet cable for practice/gigging). The 3rd party cable has worked perfectly before the upgrade.


    Is there a specific type of Ethernet Cable that is "approved for use with the Kemper" that can be bought from a commercial outlet? If so, what aree the specs? I cannot locate a vendor that sells "Original" Kemper Ethernet cables.


    Cheers!

    Paul

  • I tested the Ethernet cables again and, with v 7.0.9, the Remote will only work with the "Original" Kemper Ethernet cable, not the '3rd Party' Ethernet cable (that worked ok on earlier OS versions??).


    I guess the problem is solved.


    All I need to do now is locate a seller of "Correct Kemper" Ethernet cables to ensure I have a back up or two.


    Any suggestions would be appreciated.


    Cheers


    Paul

  • Hmmm...

    I have my toaster on 7.0.9 and the remote works with all my cables, original and 3rd party.

    You can get a spare original here

    https://shop.kempermusic.us/ke…rofiler-remote-cable.html