Kemper under warranty or not under warranty?

    Hi,

    I have the opportunity to get a used Kemper head with no warranty for 1000€ from a private, and an ex-demo Kemper head for 1200€ with 24months of warranty from a guitar store.

    Which should I buy?

    I'd like to save my money, but what is the cost of a hypothetical reparation?

    What would you do in my shoes?

    I'd go with the warranty. Sometimes there are issues e.g. with broken LED's. Mine was still under warranty when this happened and it was absolutely no problem to get it repaired.

    I could have farted and it would have sounded good! (Brian Johnson)

    I heard the broken LED issue, but I read also that is a defect well know repaired as free by Kemper. Did I understand wrong the Kemper policy?

    Apart from that issue, are there common issues with the Kemper? Something that happens most frequently?


    I read that the repair is very expensive, some users spent 300-400€ for a fix out of warranty.

    Quote from PinkFlesh

    I heard the broken LED issue, but I read also that is a defect well know repaired as free by Kemper. Did I understand wrong the Kemper policy?

    Apart from that issue, are there common issues with the Kemper? Something that happens most frequently?


    I read that the repair is very expensive, some users spent 300-400€ for a fix out of warranty.

    The policy is simple: any repair on a product which is out of warranty is not free of charge. Unless it's a curtesy which our team decides on a case by case basis.

    Get in touch with Profiler online support team here

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