Asking for a friend. He signed up, was told to look for a confirmation mail but never recieved one. Has checked both his inbox and spam folder. Resetting password yields the same result of no e-mail in inbox, nothing in spam folder. Re-registering gives "already exists an account with that e-mail". What can he do? Is there a way to get in touch with Kemper support directly? Sorry if this is the wrong subforum, but the "Contact Kemper" section didn't seem like the right channel for two-way communication.
... the "Contact Kemper" section didn't seem like the right channel for two-way communication.
I know it appears that way, Preacher, but the conversation occurs via email. That form is just a standard way to create support tickets and it's used by most audio companies AFAICT.
Your friend will receive an automated confirmation via email that the ticket has been created, asking him to wait to hear from the team. Within hours or a few days, he'll be able to receive one-on-one email assistance.