Rig Manager not talking to KPA after Update

    Hey all,

    after having updated both my KPA and the Rig Manager to their respective latest Versions, the Rig Manager refuses to connect to

    the KPA. No matter what i click or doubleclick, i can't seem to get anything loaded from RM to the KPA. It worked perfectly normal on my older OS

    and RM combination. Not sure what to do - of course i made a full Backup before upgrading both the KPA and the RM, but it seems I won't be able to use RM 2.x with the new OS and vice versa, right? I would hate to have to downgrade just to be able to use RM (which I do all the time when working on Sessions etc, keeping everything organized and handy). Oh, another thing - some recent additions to my library also seem to not be there anymore on the RM side of things - probably also to do with the current problems I am experiencing.

    If anybody knows of a solution to this problem, please let me know. Just wanted to pick you guys' brains before I contact support over what might very well be just a minor issue and/or easily resolved with a few simple steps and measures.


    Thanks in advance :)

    Quote from G String

    please contact support. we will help you fix your installation.

    Thank you! I already had contacted Support, but tin the meantime was able to remedy the situation by un- and reinstalling RM several times (maybe 5 or 6). Everything is working as expected now, thanks your trying to help though, much appreciated :)