Problem with the E note while using headphones

    Hello Folks !


    I recently bought a kemper Powerhead both for studio and live purposes. It works perfectly well with physical cabs or a monitoring system, but I've encountered a problem while using it with headphones. Indeed, while all the other notes sound good (both in clean and distortion, with differents rigs) the E note makes a really weird sound, just like it is heavily compressed or my guitars have some bad buzz but ONLY on the E note, accross all their fretboards.

    Obviously I checked all the output settings (Noise gate, Pure cab, headphone Space etc etc), using different guitars and different cables, same problem. Also, The software is up to date.

    I would like to know if somebody could possibly help me with this issue,

    Thank you !

    is there any chance that the headphone cable is touching the guitar body or your stap. It is amazing how much vibrational energy gets transmitted through the cable into our ears. I have had this on a number of occasions. The most obvious one was when using the transpose function to downtune a semitone. In my headphones I could still hear the guitar in the original key PLUS the downtuned version. I was convinced there was a bug in the software until I accidentally moved the headphone cable and it stopped the problem.

    I just tried that but unfortunately not working ! It's not a big issue because it's working perfectly with cabs or monitors but it bugs me knowing the price of the Kemper :/

    I don't think, this issue could be caused by the PROFILER by any means. The HEADPHONE OUT delivers the same signal as other stereo outputs set to Master Stereo e.g. MAIN OUTPUT. I suggest you narrow in, by connecting your headphones to the MAIN OUTPUT and connecting your powered monitor speakers to the HEADPHONE OUT using the appropriate TS to TRS adapters.

    It could be your pickup height, if it is too high you will get a warble and/or buzzing sound as it pulls too hard on the string. If other suggestions here do not get rid of it, try lowering your pickup on the high E side and see if that helps.