Performance mode skipping performances going up and down

  • I cannot reproduce such issues with OS 8.7.10 just hitting the up and down buttons of the RIG navigation cross of a Head model nor the up and down foot buttons of a Remote or Stage. If I hold a bit longer, scrolling starts as intended. If Rig Manager is connected or not makes no difference. I can even hit a button multiple times (hearing multiple mechanical clicks of the button) and the PROFILER follows steping up or down the corresponding number of Performances.

    If you cannot control single steps versus scrolling with the current OS, please open a support ticket and send a video demonstrating how you hit the button and how the Performance gets loaded.

    Dear Burkhard. Lucky you. I was on holidays and made a video today. It still appears randomly. I will sent the video to you. I am on the latest OS.

    Best regards


  • The same is happening with my Kemper Head. Despite requests to both address and fix the issue, the problem has remained unsolved for over two years now. It always annoys me when software developers reply with the tired old chestnut, "can't reproduce the issue" With due respect, Mr. Burkhard, we're not interested in what you can or cannot reproduce. The issue is real as is evidenced by the this thread and we are humbly requesting a fix.

    Kind regards,


  • This happens to me as well, usually the first time changing performance after boot on the Toaster itself. It's been like that for as long as I can remember. Also, every now and then the performance changes on screen but the sound doesn't change or at least doesn't match the performance. I'll see if I can try to film it tonight.

    EDIT: Boring video I also shared in the ticket