noticed a new os update and downloaded to USB as Ive always done without issue. when it finished and went to reboot I recieved an error saying unable to locate firmware file on usb. power off. turn on nanoboot burn from usb failed to locate firmware file on usb. re download os update and add new kaos to usb. same. need some help here
Failed Update What now ?
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What is the OS you're currently on and what is the OS you want to update to?
What machine (Stage or Classic Profiler)?
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OK so thanks to Burkhard @ support I believe Problem was I did not follow directions well enough.. lol This is a classic. I briefly read over the part about updating to 7.3.2 before updating to latest release. I assumed this would have been an much older update for this requirement. Im not one of those guys who never updates or is scared to try a beta at all. Anyway I was wrong. make sure you have 7.3.2 n any classical model first ! To Fix problem hold two page buttons while power on to force install. Hope this helps someone else but support is quite fast !