Kemper Kab help

I received my kabinet today from Sweetwater and I think I’ve got something set wrong perhaps. I’ve been using it in frfr mode and all my profiles (tone junkie, Britt and Topjimi) all sound like there is a blanket over the speaker. No highs or mids and just generally dark sounding . If I want anything remotely clean I have to switch to a Tele or Strat.

I’m using a R9 with Wizz pickups and vintage fender and Marshall profiles. No high gain stuff.

Any settings I need change?

Yes and the same sound

I’m straight on all of that but it still sounds very dark. The imprints do not sound any better.

I’m tempted to do a factory reset and see if that helps.