Uninstalling old Rig Manager

Hi,

I haven't used my Kemper or Rig Manager for some time. I decided to try out the new OS and pedals. First I backed up the Kemper.

I went to run Rig Manager but due to some strange IT thing work have done to my PC, it says it can't find the MSI:

I downloaded the latest RM 3.2.48 but after trying to install it says it needs to remove the old version, and I get the same dialogue shown above.

How can I get around this? Is there a manual way I can remove the old Rig Manager traces....or can I somehow get the MSI of the version it is asking for and either browse to the file...or even install from the old MSI....and then uninstall it fully?

Thanks,

Andy

Quote from IngoRockt

Try to install RM 3.0.145 first. It should restore the msi.

Hi, if I had the source installer I would....any idea where to find it? Thanks, Andy

Quote from paults

Kemper Support should be able to send you the file.

I contacted them this morning, so fingers crossed

Quote from Yoda Guitar

-- Dowload Rigmanager from WebSite

-- copy the Rig_Manager_3_2_48.zip file to your local drive C: eg C:\temp

-- Unzip the file

-- Start the batchfile "Install Rig Manager with Logging.bat" as system administrator right click on batsch file execute as admin.

If this is not working download the CUS_Windows (Rig Manager Cleanup Windows.cmd) Script and execute it as admin.
It will remove any Rigmanager installation and driver.
https://www.kemper-amps.com/downloads/11/Utilities

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Thanks, but I got sent a link to the original MSI. I couldn't install without changing the name to strip off the "64 bit" text...but from there got everything working.