oops.. missed that screenshot indeed
in 8.6.0 that fix is definitely included.. so that can't be the problem then
oops.. missed that screenshot indeed
in 8.6.0 that fix is definitely included.. so that can't be the problem then
It wouldn’t connect before the Beta version either.
How would I get the Kemper Network Port fixed? Is that something I can replace?
no that port isn't user-serviceable.. you'd have to send it in for repair.
Before you go down that path, maybe you can try to connect it to a completely different router? preferably with a completely different ethernet cable. Just to rule out those 2 factors (cable / router)
no that port isn't user-serviceable.. you'd have to send it in for repair.
Before you go down that path, maybe you can try to connect it to a completely different router? preferably with a completely different ethernet cable. Just to rule out those 2 factors (cable / router)
I already tried the cable and the laptop connected fine through both cables, so those are fine. The router is provided by the internet provider, so I do not have another to try.
Thanks.
I wonder -
Can we assume that the port on the Profiler is okay if the Remote connects to the Profiler okay?
I wonder -
Can we assume that the port on the Profiler is okay if the Remote connects to the Profiler okay?
yes, I think so
I already tried the cable and the laptop connected fine through both cables, so those are fine. The router is provided by the internet provider, so I do not have another to try.
Thanks.
ah well.. if nothing else works for you, indeed you should contact support to get your unit serviced. however: it would be a pity if it turned out that there is nothing wrong with your device's port (but of course: it's very well possible that there *is* a hardware problem with your device)
:-|
I will try to find a friend (after Covid calms a bit) to see if I can connect through their router.
Thanks to everyone who chimed in with comments and suggestions.
I greatly appreciate it.