Solved: Cannot update Kemper!!

Tried everything but don’t know what to do now…

I got a KONE but no way of getting into the settings/reduce volume for it and no way of updating the OS

Quote from dmatthews

Maybe tell us what you have done so far?

Have you updated rig manager?

Thank you for your quick reply!

No I haven’t been using rig manager at all!

Do I have to use rig manager to update the operating system?

online it has been saying that you just format a USB stick (I’ve tried two different ones) and then you download KAOS.bin and some websites have been saying just load that onto the operating system folder on the USB while the other sites have said to put it outside of the folders

I’ve tried every possible variation and the only difference is that when there is more than one KAOS.bin (say, One in the operating system folder and the other separate from any folder) KPA says that there is more than one operating system on the USB and I need to delete one

Quote from ST

Hi, merseymale.

The easiest way I know is to install RigManager and it handle the firmware updates. It will detect if your system is out of date and offer to update it for you.

? Rig Manager Download and Documentation ??

hmmm….

ok

(But if anyone finds a way of doing it via a USB stick that would be very helpful, thanks!)

Quote from ST

merseymale

What version of the operating system do you have installed now? Note the highlighted section in the image below.

If you need 7.3.2 go to https://www.kemper-amps.com/do…8/Older-Software-Versions

6.0.0.14574 (Which I assume was before they have the KONE feature?)

Quote from dave5150

Did you format the USB stick using the Kemper?

loads of time & on two different sticks…

Quote from ST

Hi, merseymale.

The easiest way I know is to install RigManager and let it handle the firmware updates. It will detect if your system is out of date and offer to update it for you.

? Rig Manager Download and Documentation ??

Okay, I’ve downloaded rig manager and put it on my laptop what happens next…?

There doesn’t seem to be any comments about the operating system on this rig manager program!

I have connected the laptop and the KPA With a USB cable and going into the help section and clicked on “check for software updates” it seems to offer an in-store to 7.3 .2 but each time I click on “install updates” it fails….. any advice, anyone?

Thanks for your help but that didn’t work either…

I connected KPA to LapTop & as advised, here, I downloaded Rig Manager; I clicked on RM’s HELP menu & searched for UpDates to RM & it started updating KPA…. Took ALL NIGHT but I believe I’m now sorted & can use the Kemper Kone

thanks for all the help everyone-

This is a Great Resource that I hope I can add to too!