Updating analogboard firmware: WHAT DOES IT MEAN?!?!?!

Dear community,

i started my kemper today evening ( i installed the latest update firmware 1 week ago....it seemed without any issues)........by switching the system i get the message "updating analogboard firmware".....it took 15 mins ....

What is that? never happened till today.

The device is 11 months "young"........

suggestions? Support?

Thanks and cheers!

Quote from Burkhard

Please open a support ticket here.

https://www.kemper-amps.com/contact

This might be a harwdare defect, perhaps a broken internal cable connection.

Dear Burkhard,

i have sent it. I hope in a reply soon from your side. Grüße aus BaWü