Hi, just bought a new MacBook Pro 15" 2019. When I plug the USB from the back of my Kemper to the computer nothing happens. I use an adapter from the USB A to USB C into my MacBook, and USB B into the Kemper (yes its the same cable).
I HAVE:
Changed cables
Changed adapters
Reinstall RM and reset my kpa.
Checked so I have the latest version of the Kemper, RM and my Mac.
I the system report there is nothing showing up as well.
Any help would help 
Make sure the user name from KPA to RM is exactly the same.
This is the cable you use to connect from Kemper to Computer. It's a USB printer cable. You only use one cable.
I the system report there is nothing showing up as well.
If nothing shows up in System Information, you have an issue related to the physical connection. This has nothing to do with software. You might want to verify your findings by plugging the Profiler into another computer. This way you can rule out that the USB port on your Profiler is damaged.
Contact support if you can't make this work.
